State Agencies | Online Services
The Ohio EPA’s eBusiness Center is a secure portal for online business services. This portal is the entry point for the regulated community and consultants to electronically complete and file reports and permit applications. Authorized users are able to update their facility and contact information directly. You can access Ohio EPA’s eBusiness Center at ebiz.epa.ohio.gov.
Title V and Synthetic Minor Title V facilities are required to use the eBusiness Center: Air Services for all emissions reporting, Title V Annual Compliance Certifications, all permit applications, and reports.
We want you to be able to use this software without needing in-depth training. We have developed a thorough online help resource. However, if you find after exploring this new system that you do need training, we post training dates/topics as demand dictates. We will notify all registered Air Services when dates are available. You can check on upcoming training dates and see video of previous sessions by reviewing Customer Support Center ID 1642.
Create Your User Account
If you would like to use Air Services to view, prepare, or submit information for any facility, you must gain access to your facility data. In addition, if you are in a position where you have staff or a consultant you would like to delegate access in order for them to perform any of those functions; you must also set up your account and access privileges to do so. The first step is to go to https://ebiz.epa.ohio.gov and click the "Create New Account" link. Then follow the instructions.
Request Your PIN
PIN stands for "Personal Identification Number" which is simply an electronic signature of the person who applied for the PIN; no one has it except you. You will need a Personal Identification Number (PIN) if you will be performing either of the following functions: (1) Submitting information to Ohio EPA; or (2) Managing access for the users that will need privileges to view, prepare or submit information for your facility. You can request and receive your PIN the same day via the eBusiness Center. This PIN will represent your legal signature and will not only be used for the Division of Air Pollution Control, but will be your PIN that you will use for any Division that you conducts business with via the eBusiness Center (i.e., eDMR).
At least one person at a facility must have privileges that require a PIN before anyone can begin preparing or viewing information for the facility. Put simply, if you will only be preparing applications and reports prior to submittal, you do not need a PIN. However, you cannot gain access to any facility data, unless a Responsible Official with a PIN (or a person authorized to manage access to Air Services for the facility, see below) has access to the facility data and delegates access to you. For additional information on obtaining a PIN, please review the following FAQ guidance on Ohio EPA's Customer Support Center: https://ohioepa.custhelp.com/app/answers/detail/a_id/1136/kw/1136
In order to protect your data we are requiring users to complete an online form to gain access to any facility data. To get into the Air Services software and access your account, you need to gain access to your facility data by either being delegated a role, or by signing up for the Certify/Submit/Manage Access (CSMA) role via the eBusiness Center. Ohio EPA grants the first CSMA role for each facility. That first person must meet certain regulatory criteria. Click on one of the following links to review the appropriate Air Services Role Decision Diagrams: Title V Facility or non-Title V and Synthetic Minor Facility. This should help you determine which path you should take to establish access to your facility information. Once the request has been granted it will indicate such in the eBusiness Center and an e-mail notification will be sent to the account holder.
There are two levels of facility data access currently available:
The process by which eBusiness Center users are assigned the privileges of Certify/Submit/Manage Access or Preparer/Reviewer is called Delegation Management. Once the Responsible Official obtains access to your facility data, he/she can delegate data access privileges via the simple to use eBusiness Center Delegation Management features. The person(s) to whom you are delegating must already have established an account in the eBusiness Center.
Ohio EPA is currently operating with most staff working remotely. If you are working with our staff on a current project and you know the name of the employee you are working with, email them at firstname.lastname@epa.ohio.gov or call them directly.
Ohio EPA's spill hotline should only be used to report emergencies involving the release of any material that impacts public health or the environment, including chemicals, petroleum, manure, fires/explosions, or to make an emergency notification to Ohio EPA as required by law or by permit.
The regulated community should use the main division number for routine business.
For all other calls, including complaints, questions, or concerns about environmental issues, please use the toll-free numbers listed below for the nearest district office or contact the public involvement coordinator for your region.
If you receive voice mail when contacting us, please leave a message including a call back phone number and someone will return your call the next business day. To reach a specific individual, please use our phone directory. We also encourage you to email your question or concern when possible.
For all other calls, including complaints, questions, or concerns about environmental issues, contact the nearest district office to get to the right person faster. For E-Check, call 1-800-CAR-TEST (1-800-227-8378).
When reporting a spill, release or environmental crime through the spill hotline, be prepared with as much of the following information as possible:
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Division of Air Pollution Control Phone: (614) 644-2270 ~ Fax: (614) 644-3681 ~ Contact Us ~ Contact E-Check
Mailing Address: P.O. Box 1049, Columbus, OH 43216-1049 Street Address: 50 West Town Street, Suite 700, Columbus, OH 43215 Report a Spill, Release or Environmental Crime (800) 282-9378 or (614) 224-0946
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