As a precautionary response to COVID-19, Ohio EPA is currently operating with most staff working remotely. If you are working with our staff on a current project and you know the name of the employee you are working with, email them at or call them directly. The Agency website has contact information for every district, division, and office. To report a spill or environmental emergency, contact the spill hotline (800) 282-9378 or (614) 224-0946. This number should only be used for emergencies. For all other calls, please contact Ohio EPA’s main phone line at (614) 644-3020 or the main line for the division or office you are trying to reach.

After March 23, our district offices and Central Office will be temporarily closed and will have increasingly limited ability to receive deliveries, plans, etc. All entities are encouraged to submit plans, permit applications, etc., electronically where there are existing avenues to do so, such as the eBusiness Center (eBiz). Please refer to the list of available services on the main eBiz webpage. We encourage you to make use of all that apply, even if you have not used eBiz in the past. Plans under 25 MB can be emailed. For large plans over 25 MB, entities should work with the reviewer/division to upload via LiquidFiles. Directions for submitting docs via LiquidFiles is available on YouTube. We apologize for the inconvenience and thank you in advance for your understanding. If you wish to send hard copies of documents to any of Ohio EPA’s district offices, the best method to ensure we receive these documents is to send them via U.S. Mail. Since all offices are closed, deliveries outside of U.S. Mail (FedEx, UPS) will likely be returned because the offices are closed and deliveries cannot be made.

MEDIA CONTACT: Anthony Chenault
CITIZEN CONTACT: Kristopher Weiss

Nestlé/NQAC Dublin Earns Ohio EPA’s Gold Environmental Stewardship Award

Ohio EPA Director Craig W. Butler today recognized Nestlé Quality Assurance Center (NQAC) in Dublin, with the Agency’s gold level environmental stewardship award. The company earned this award for its emphasis on waste diversion from landfills and energy efficiency.

“Through its recycling efforts and waste-reduction processes, Nestlé is well on its way to becoming a zero-waste facility,” Director Butler said. “I am pleased to honor Nestlé with this award for environmental stewardship.”

NQAC Dublin is the lead Quality Assurance Center for all Nestlé businesses in the Americas.

Ohio EPA’s Encouraging Environmental Excellence (E3) program recognizes businesses and other organizations for completing environmentally beneficial activities and serves as an incentive for organizations to commit to ongoing environmental stewardship. To earn the gold award, a business or organization must demonstrate excellent environmental compliance, exceed regulatory compliance standards and complete environmental stewardship activities that show a strong commitment to reduce waste, lower emissions and improve environmental performance.

“Nestlé fundamentally believes that our business will be successful in the long term by creating value both for our shareholders and for society as a whole, and environmental excellence is just one example of that,” said Fabien Robert, Head of Corporate Quality Assurance at Nestlé. “At NQAC Dublin, we strive to reduce landfill waste and energy use, incorporate environmentally friendly refrigerants, and improve water usage. Environmental sustainability is more than a mindset to us, and this recognition is a testament to the success we’ve achieved by engaging every employee, at every level in these efforts.”

NQAC Dublin began to improve its impact on the environment in 2012 by working to achieve ISO 14001 certification. ISO 14001 is a family of standards related to environmental management to help organizations minimize how their operations negatively affect the environment, comply with applicable laws and regulations. NQAC Dublin achieved this goal in 2014, and recertified in 2016 and 2018.

The 2014 facility expansion included the installation of an ammonia system to assist with cooling, reducing the use of refrigerant by 750 tons, as well as reducing the energy needed for cooling. In 2016, the facility replaced half of its T8 fluorescents with light emitting diode (LED) fixtures. All outdoor lighting was converted from high-intensity discharge to LED in 2017. Currently, NQAC Dublin is trialing a solar energy project for lighting. If successful, the goal is to update the remaining T8 fixtures with solar-powered LED.

A new construction project in 2017 required all demolished and overage material to be recycled. This resulted in recycling more than 29,000 pounds of material. The design of this newly constructed building includes an energy smart roof and meets Energy Star and Leadership in Energy and Environmental Design (LEED) standards.

To obtain recognition for stewardship, an organization can work through four levels of recognition. In addition to Gold level, these include Achievement at the base level; Silver Level recognizing outstanding accomplishments in environmental stewardship; and Platinum Level recognizing comprehensive environmental programs beyond their facilities. All levels require a commitment to meet or exceed environmental regulatory requirements.

Through the E3 program, Ohio EPA’s Division of Environmental and Financial Assistance helps businesses receive recognition for environmental stewardship efforts. To learn more about the E3 program and the nomination process, please visit or call 1-800-329-7518.


The Ohio Environmental Protection Agency was created in 1972 to consolidate efforts to protect and improve air quality, water quality and waste management in Ohio. Since then, air pollutants dropped by as much as 90 percent; large rivers meeting standards improved from 21 percent to 89 percent; and hundreds of polluting, open dumps were replaced with engineered landfills and an increased emphasis on waste reduction and recycling.

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